Agents that read a document, decide what happens next under your rules, update your systems and bring a person in when the money or the risk needs one. Invoices, inbox triage, approvals, reporting.
automate the work your team repeats
Software Development & AI Automation
in Qatar
Our Doha office works with trading companies, contractors, logistics operators and hospitality groups across Qatar, building the systems that run behind the business: ERP and CRM, custom software, and automation that removes the manual steps between them.
Address
Transworld Tower 1, Near National Museum, Doha
Hours
Sunday to Thursday
09:00 to 18:00 AST
What We Do
What We Help Businesses
What We Help Businesses
in Qatar With
A trading company in Doha with three branches, an accounting package, a spreadsheet for stock and a WhatsApp group for orders. That is the most common starting point we see in Qatar. Nothing is broken, exactly, but every extra order costs the same amount of somebody's day as the last one, and month end means a week of reconciling numbers that should have agreed.
We build the systems that close that gap: ERP and CRM that hold one version of the truth, custom software shaped around a process you already run, and AI automation that moves work between them without a person in the middle. If you are still working out which of those you need, the difference between CRM and ERP is the usual place to start.
What We Build
What We Build for
What We Build for
Businesses in Qatar
One connected system for customers, stock, invoices and people. The usual starting point for a trading or contracting business running three tools that disagree with each other.
ERP and CRM for Qatar businessesPortals, dashboards and internal tools built around how your team already works, connected to the systems you already pay for, handed over as code you own.
custom web app development in QatarSupport that answers from your own documents and price lists, looks up a real record, takes the action, and hands over to a person when it should.
support automation that answers from your own documentsStock, orders, listings and delivery updates kept in sync across your store and every channel you sell on, so nobody starts the morning copying numbers between tabs.
ecommerce automation in Qatar
Industries
Industries We
Industries We
Support in Qatar
The systems differ. The problem underneath rarely does.
Trading & Distribution
Stock counted once across warehouses and channels, purchase orders matched to invoices, and margin visible per product rather than per month.
Construction & Contracting
Project costs, subcontractor paperwork and approval chains in one place, with documents read and filed instead of forwarded.
Logistics
Order status, delivery confirmation and courier data reconciled automatically, and exceptions raised as tasks rather than found later.
Hospitality
Bookings, supplier invoices and guest messages handled around the clock, with support that answers from your own information rather than a script.
Retail & E-commerce
One stock number across your store and every marketplace, orders in a single queue, and payment reconciliation that does not wait for month end.
Professional Services
Client onboarding, document handling, recurring reporting and CRM hygiene run by rules, so billable people stay on billable work.
Use Cases
What You Can Automate
Start with one process. These are the ones that usually pay for themselves first.
- Supplier invoices read, checked against the purchase order and posted
- Inbound email classified and routed with its context attached
- Lead qualification, scoring and follow up that nobody forgets
- Quotes and documents drafted for a person to approve in seconds
- Approvals routed by value, with anything irreversible held for sign off
- CRM records deduplicated, enriched and kept current
- Orders, stock and delivery status synced across every channel
- Payment and courier remittance reconciled against orders
- Recurring reports built from live data and delivered on a schedule
- Customer updates sent by email, SMS or WhatsApp as status changes
- Employee onboarding and offboarding run end to end
- CV screening and interview scheduling, with the decision left to you
How We Work
Four Steps, and You Can
Four Steps, and You Can
Stop After Any of Them
01
Discovery
A working session on the actual process, in your office if that helps. We look at the spreadsheets and the workarounds, because that is where the real specification lives.
02
Solution design
Screens, data model and integration plan agreed before code is written, with a fixed price and timeline in QAR.
03
Build & integration
Working software every week on a URL you can open, connected to the systems you already run.
04
Launch & support
Deployed where you want it, then the repository, configuration, documentation and training are yours. Support retainer optional.
Working With Us From Qatar
What Is Different
What Is Different
About a Doha Build
On your working week
Sunday to Thursday, on Doha time. Standups, reviews and releases sit inside your week, not after it.
Quoted in riyals
Scope and price are agreed in QAR, fixed after discovery, so there is no currency conversation mid project.
Arabic and English
Screens, invoices, reports and customer messages in both languages, with proper right to left layouts. Each user picks their own.
Payroll that fits WPS
Salaries come out of the same employee and contract records HR keeps, as the salary file your bank submits under the Wage Protection System.
Ready for e-invoicing
Qatar approved a draft e-invoicing law in 2026. Invoices are stored as structured data, so the format the tax authority settles on is one output to add.
Your data, your call
Qatar's personal data law (Law No. 13 of 2016) holds you responsible for what suppliers do with customer data. Systems can run on infrastructure you control.
Questions
What Businesses in Qatar Ask
Do you have an office in Qatar?
Yes. Lumen AI works from Transworld Tower 1, Near National Museum, Doha, Sunday to Thursday. You are welcome to visit, and discovery sessions are often easier in person.
How much does custom software development cost in Qatar?
It depends on the number of user roles, integrations and screens, so we quote after a discovery session rather than before. The price is fixed in QAR, so the number in the proposal is the number on the invoice.
Can the system work in Arabic and English?
Yes. Screens, documents and customer messages can run in both languages, with right to left layouts for Arabic and the language chosen per user, not per company.
Can your ERP handle WPS payroll in Qatar?
Yes. Payroll built into the ERP produces the salary file your bank submits under the Wage Protection System, using the same employee and contract records your HR team already keeps.
Is Qatar introducing e-invoicing, and will our system be ready?
Qatar's Cabinet approved a draft e-invoicing law in May 2026, with a phased rollout expected from 2027. We keep invoice data structured, so a new format becomes a change to one output, not a rebuild.
Where will our data be hosted?
Wherever you need it. We deploy to infrastructure you control when data cannot leave it, and to a cloud region you choose when it can. It is worth settling early, because it shapes the rest of the build.
How long does a project take?
A focused internal tool is four to eight weeks. A full platform with several roles and integrations runs three to six months. You get a fixed scope and timeline after discovery, not before.
Your Turn
Tell Us Which Process
Tell Us Which Process
Eats Your Team's Week
We will tell you whether it is worth automating, what it takes and what it costs. A 30 minute call, no sales script.
