Custom Software and AI Systems for Growing Businesses
We build the software and AI systems businesses actually run on. Custom web apps, CRM and ERP platforms, AI agents that handle repetitive work, and chatbots that reply in whatever language your customers use.
Working With Teams Across Time Zones, Every Working Day
Support Assistant
Online · replies in seconds
Hi! Do you deliver outside Karachi?
Yes, we ship nationwide. Which city are you in?
Lahore. What's the delivery time?
Pipeline Overview
+18% this monthNew Leads
148
Qualified
62
Closed
23
MON TUE WED THU FRI SAT
Lead Routing Workflow
New Enquiry
Form / WhatsApp
Enrich Data
Company + role
Score Lead
Fit + intent
Route to Sales
Right rep, instantly
What We Build
From custom software to AI agents that handle the work nobody wants to do manually. Everything below is built and deployed by our own team, not outsourced further down a chain of subcontractors.
Custom Web App Development
Full-stack applications built end to end with Next.js, React, FastAPI and PostgreSQL. Internal tools or customer-facing platforms, hosted on your own servers or in the cloud, your choice.
Learn More arrow_right_altAI Agent & Workflow Automation
Multi-agent systems that take over the repetitive work: research, scoring, drafting, routine decisions. Every action stays rule-bounded and auditable, so you can see exactly what the system did and why.
Learn More arrow_right_altCRM & ERP Systems
Systems built around how your team already works, instead of forcing everyone into a generic tool. Sales pipelines, inventory, field operations and multi-module setups, all in one place.
Learn More arrow_right_altAI Chatbots & Support Automation
RAG-powered chatbots that answer from your actual documents, deployed across web, WhatsApp, Instagram and Messenger. Includes lead qualification, human handoff and one unified inbox for your team.
Learn More arrow_right_altSEO, GEO & Site Audit Automation
Automated audit pipelines covering technical SEO, backlinks, traffic and competitor positioning, plus AI-citation readiness so you show up in ChatGPT and Perplexity answers. Client-ready reports in minutes, not days.
Learn More arrow_right_altSales & Lead Generation Automation
Describe your ideal customer in plain language and the system finds them, enriches the data, verifies deliverability, then drafts personalised email and LinkedIn outreach for each prospect individually.
Learn More arrow_right_altHow We Work
Four steps, start to finish. No black box in between.
STEP 01
Discovery Call
30 minutes to understand how enquiries and workflows actually move through your business today, and where they stall.
STEP 02
Scope & Fixed Quote
A written proposal with what gets built, the timeline, and one fixed price. No hourly meter running in the background.
STEP 03
Build & Test
You see working versions along the way, not just a finished product at the end. Feedback gets folded in as we go.
STEP 04
Launch & Support
System goes live with 30 days of included support, then monthly tuning based on how customers actually use it.
Results, Not Just Deliverables
Placeholder figures below, swap in your real numbers once you have a few completed projects to report.
0
Systems Shipped
0
Automated Response
0
Avg. Lead Response Gain
0
Countries Served
Why Businesses Choose Lumenai
The difference between an outsourcing shop passing your project down a chain, and a team that actually builds it.
| Feature | Typical Agency | Lumenai |
|---|---|---|
| Who Builds It | Project passed to a subcontractor you never speak to | Direct access to the engineers writing the code |
| Pricing | Estimate today, invoice creeps as scope grows | Fixed price in writing, agreed before work starts |
| Decision Logic | Black-box AI nobody can explain | Explainable systems you can walk your board through |
| Ownership | Vendor lock-in, code held hostage at renewal | You own the repository, documentation and data at handover |
| Business Outcome | A list of deliverables and an invoice | Systems tied to leads, sales and measurable time saved |
Swipe the table sideways to see the full comparison
Plugs Into What You Already Use
No need to switch platforms. Our systems connect to the tools your team already has open.
Trusted by Teams Working Remotely
Hear from the owners and directors we've worked with, wherever they are.
"Our WhatsApp enquiries used to sit unanswered overnight. Lumenai's chatbot now handles them around the clock, and our response time dropped from hours to seconds."
Rachel Kim
Operations Director, Norrland Logistics
"They didn't just build us a system. They rebuilt how we follow up with leads, and we stopped losing customers to slow response times."
Daniel Marsh
Founder, Marsh Retail Group
"What stood out was working directly with the people writing the code. No account manager relaying messages back and forth for three days."
Jamie Whitfield
General Manager, Pearl Hospitality Group
"We were nervous about data privacy before automating anything. Lumenai walked us through exactly how our data would be handled before writing a single line of code."
Mariam Suleiman
CEO, Suleiman Real Estate
Frequently Asked Questions
What business owners usually ask before they start working with us.
Two to four weeks for most projects. A WhatsApp chatbot or an automated lead follow-up system goes live in that window. Larger builds with multiple system integrations take 6 to 12 weeks, depending on how many tools we need to connect and how clean your existing data is.
Yes, this is most of our work. We overlap working hours with clients across several regions and keep a written record of every decision, so nothing depends on catching someone awake at the right moment. Calls are scheduled at a time that works for you, not the other way round.
Yes. Every chatbot, interface and piece of content we build can be designed to work in whichever languages your customers actually use, built in from the start rather than translated afterward. Tell us your market and we will scope it accordingly.
We build every system with encrypted storage, clear consent flows, and no customer data sitting on servers you don't have visibility into. If you operate under a specific data protection framework, tell us during scoping and we will design around it, including self-hosted deployment where required.
Retail, hospitality, logistics, real estate and professional services see the fastest returns, mainly because they run on customer enquiries and repeat leads. If your business handles a steady flow of enquiries, our systems fit.
Most single-system projects start from around USD 4,000, such as a chatbot or an automation workflow. Full retainers with ongoing support usually sit between USD 2,000 and USD 6,000 a month. We scope and quote in writing before any work begins, so there are no surprise invoices.
No. We handle the build, hosting and integration ourselves. All we need from you is one person who knows your business process well enough to answer questions during setup, plus access to whatever tools we're connecting to.
Yes. We connect through the official WhatsApp Business API alongside your website chat and Instagram DMs, all feeding into one inbox, wherever your customers happen to be messaging from.
You get 30 days of included support, then a monthly retainer if you want us to keep improving it. Systems need tuning once real customers start using them, so we review logs and conversion data monthly and adjust. If you'd rather run it in-house, we hand over full documentation and train your team.
Ready to put AI to work in your business?
Book a free 30-minute consultation. We'll look at where AI can actually save you time and bring in more customers, no generic pitch deck involved.