Custom Software Development and AI Automation for Growing Businesses
We build custom web applications, ERP and CRM systems, AI agents, and WhatsApp chatbots for businesses across Pakistan, the GCC and beyond, built in-house and delivered on a fixed price.
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Fixed price, no hourly meter
30 days support included
What does Lumenai actually do?
We replace manual work with software. That covers three areas: custom systems built from scratch, AI agents that handle repetitive tasks, and automation that connects the tools your team already uses.
Custom Systems
Web apps, CRM and ERP built around your actual process.
AI Agents
Screening, scoring and drafting done automatically, with a clear audit trail.
Automation
Connecting the tools your team already relies on, end to end.
Most companies reach out to us for one of two reasons. Either an off-the-shelf tool almost fits but forces the team into workflows that do not match how the business runs, or something that should take minutes takes a full afternoon because someone is copying data between systems by hand.
WhatsApp is where a huge share of customer conversations already happen, from Karachi and Lahore to the Gulf. That is why so much of our work touches WhatsApp automation and multilingual conversational systems. It is simply where your customers already are.
Our Services
Twelve service lines, all delivered by the same in-house team. No subcontracting, no handing your project to an agency in another country.
Custom Web App Development
Full-stack applications built with Next.js, React, FastAPI and PostgreSQL. Internal tools, customer portals or full platforms, deployed to the cloud or self-hosted on servers you control.
Learn More arrow_right_altAI Agent & Workflow Automation
Multi-agent systems that take over research, scoring, drafting and routine decisions. Every action is rule-bounded and logged, so you can audit exactly what the system did and why it did it.
Learn More arrow_right_altCRM & ERP Systems
Sales pipelines, inventory, field operations and finance in one system, built around your process instead of forcing your team into generic defaults. Multi-currency reporting, local payroll compliance and tax-ready output included.
Learn More arrow_right_altAI Chatbots & Support Automation
RAG-powered chatbots that answer from your real documents, not guesses. Deployed on WhatsApp Business API, website widget, Instagram and Messenger, with lead qualification, human handoff and one shared inbox.
Learn More arrow_right_altSEO, GEO & Site Audit Automation
Automated pipelines covering technical SEO, backlinks, traffic and competitor positioning, plus AI-citation readiness so your business shows up when someone asks ChatGPT or Perplexity for recommendations. Reports in minutes, not days.
Learn More arrow_right_altSales & Lead Generation Automation
Describe your ideal customer in plain language. The system finds matching companies, enriches contact data, verifies deliverability, then drafts personalised email and LinkedIn outreach for each prospect individually.
Learn More arrow_right_altn8n & Business Process Automation
Production workflows connecting Gmail, Slack, WhatsApp, Shopify, HubSpot, Notion and Google Sheets. We add AI decision-making only where it genuinely improves the outcome, not everywhere for the sake of it.
Learn More arrow_right_altAI Recruitment & HR Automation
Screen hundreds of CVs in the time it takes to read ten. Automated candidate scoring against your criteria, and optionally AI-conducted first-round interview calls that return structured, scored evaluation reports.
Learn More arrow_right_altE-Commerce & Marketplace Automation
Store audits, product research bots and operations tooling for Shopify and eBay. Handles sourcing, bulk listing, order sync and reporting, with local payment gateway integration such as Easypaisa, JazzCash and Stripe depending on your market.
Learn More arrow_right_altBlockchain & Web3 Development
Staking platforms, token dApps and on-chain reward systems with wallet integration, referral logic and admin controls your team can operate without a developer sitting on standby.
Learn More arrow_right_altSelf-Hosted Deployment & DevOps
Dockerized infrastructure deployed through Coolify, so you own your data and your stack outright. No per-seat SaaS billing that quietly grows every time you add someone to the team.
Learn More arrow_right_altAI Voice & Conversational Agents
Agents that actually talk, combining speech-to-text, LLM reasoning and natural text-to-speech. Built for interviews, tutoring and customer calls where typing into a chat window is the wrong experience.
Learn More arrow_right_altHow a Project Runs
Four steps, no surprises. You know the scope and the cost before anything gets built.
Scoping Call
A free 30-minute call where we map your current process and find where the time is actually going. You leave with a clear recommendation whether you hire us or not.
Fixed Proposal
A written scope with deliverables, timeline and a fixed price in your local currency. If the scope changes later, we quote the change before doing it.
Build & Review
You see working software every week, not a status report. Feedback goes in early while changes are still cheap to make.
Launch & Support
30 days of support included after go-live, with full documentation and team training. Continue on a retainer or take it in-house, your call.
Industries We Work With
Sectors where we have shipped systems and know the operational details that matter, across Pakistan, the GCC and beyond.
Real Estate
Logistics
Hospitality
Retail
Contracting
Professional Services
Custom Build vs Off-the-Shelf Software
When a ready-made tool is the right call, we will tell you. Here is how the two compare.
| Consideration | Off-the-Shelf Tool | Custom Build |
|---|---|---|
| Upfront Cost | Low, subscription starts immediately | Higher one-time investment, no recurring seat fees |
| Cost at Scale | Grows with every user you add | Flat, add 50 users without a bigger invoice |
| Process Fit | Your team adapts to the software | Software adapts to your team |
| Regulatory Fit | Generic, may not handle your local tax or payroll rules | Built around your local compliance needs |
| Data Ownership | Hosted wherever the vendor chooses | Self-hosted if you want, full control over your data |
| Best For | Standard processes, small teams, fast start | Unusual workflows, growing headcount, long horizon |
Swipe the table sideways to see the full comparison
Frequently Asked Questions
What business owners ask us before starting a project.
Most single-system projects start from around USD 4,000, such as a WhatsApp chatbot or an automation workflow. Full retainers with ongoing support usually sit between USD 2,000 and USD 6,000 a month. We scope and quote in writing before any work begins, in your local currency, so there are no surprise invoices.
Two to four weeks for most automation and chatbot projects. Custom web applications generally take 6 to 12 weeks, and full ERP or CRM builds 3 to 5 months. The biggest variable is usually how clean your existing data is, not the development itself.
Yes, from day one rather than as a later translation pass. That includes right-to-left interface layouts for Arabic, Urdu content in chatbots, and regional dialect handling in conversational agents. A system that only works in English is not really built for markets like Pakistan or the Gulf.
Yes. We build multi-currency financial reporting, generate payroll files compliant with your country's wage protection or labour rules, calculate end-of-service or gratuity where applicable, and format output for your local tax authority, whether that is FBR in Pakistan or a GCC equivalent.
Wherever you want it. We can deploy to your own servers using Docker and Coolify, which gives you complete data sovereignty, or to a cloud region you nominate. Either way we build around whichever data protection framework applies in your market, with encrypted storage and clear consent flows.
No. We handle the build, hosting and integration. All we need is one person who understands your business process well enough to answer questions during setup, plus access to whatever tools we are connecting to.
Yes, and it is usually the first channel we set up. We connect through Meta's official WhatsApp Business API, not an unofficial workaround, alongside your website widget and Instagram DMs. Everything feeds into one shared inbox with human handoff at the right moment.
Pakistan is our base, with active clients across Karachi, Lahore and Islamabad, but most of our work happens remotely for clients across the GCC, including Saudi Arabia and Qatar, and further afield in the US and Europe. Time zone overlap and a written record of every decision keep things moving regardless of where you are.
You get 30 days of support included, then a monthly retainer if you want ongoing improvements. AI systems especially need tuning once real customers start using them, so we review logs and conversion data monthly. If you would rather run it in-house, we hand over documentation and train your team.
Tell us what is slowing your team down
Book a free 30-minute scoping call. We will map your current process and tell you honestly whether custom software is worth it for your situation, or whether an existing tool would do the job.